Reviews


“I would like to let everyone know about my fantastic experience with Charlotte Heating & Air. I had a recent issue with my 3 year old AC system and upon calling the company who had installed and serviced it, was told it would be about 3 days before they could have a technician come and diagnose the equipment. Not wanting to wait that long with non-working air on 90 degree days, I reached out to Charlotte H&A, having seen their trucks parked near my Sonata neighborhood. The individual who took my information was helpful and efficient and soon after I received a call from Caleb. Caleb indicated that they would be out first thing in the morning. Caleb himself showed up just after 8 the following morning and got my equipment functioning again. Additionally, he suggested having a few additional steps performed including a leak test and addition of some refrigerant. He and Dalton came back later in the day to perform these tasks and actually found a few issues with the system that the installer and service techs hadn't discovered in the past. My equipment is now performing at its peak. The costs for service were very fair from Charlotte H&A and I am in the process of setting up a service plan with them for my future needs. Bottom line, they are prompt, professional, knowledgeable, honest and fair. I speak high acclaim for both Caleb and Dalton and would certainly recommend their company and will use them myself for my future HVAC needs.”
- Chris S.

“Dalton came out and did the maintenance of the AC unit . He took his time and did a thorough job . the capacitator was weak and he showed me the pics and where it should be .
Very timely, punctual and thorough .”

- Shoobha D.

“Wanted to leave yet another 5 star review for CH&A. Yesterday the upstairs AC quit leaving us sweltering and I left a message last night and Mary called me first thing this morning. JD came out earlier than expected time and did an excellent job in diagnosing the issue and house is back to feeling comfortable. Thank you again CH&A for being a company we can call on for great service, expedited timing, and comfort for our family.”

- Chris C.

““We were extremely pleased with the service provided by JD. He was thorough in completing the semi annual maintenance on our HVAC system. During this process he identified a potential issue concerning a critical part of our AC unit and why he recommended that it be replaced. He promptly installed the new part. He also suggested a future proactive step that would extend the life of our AC unit. We couldn’t be happier with his work.””

- Kevin G.

“Brian B was great! He was extremely nice and took his time explaining things and answering all of my questions. We’ve used Charlotte Heating and Air many times and are never disappointed.”

- Deanna M.

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Call us at 704-330-3177!