News

Why Is My Thermostat Blank? Blank space on screen of thermometer.

Why Is My Thermostat Blank?

January 23, 2025

It is an “Oh no!” moment when you approach your home’s thermostat and see its screen is blank. Is it serious? Does it mean your furnace, heat pump, or air conditioning is broken? Not necessarily. In fact, most of the time, it is something minor and can be easily fixed.

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Why Won’t My Furnace Stop Running? Photo of a man looking out a window while talking on his phone.

Why Won’t My Furnace Stop Running?

January 20, 2025

Is your furnace blowing air without pause? If so, you’re probably feeling a bit concerned—and your Matthews house most likely feels like an oven. On top of that, your utility bill will be considerably higher with your furnace constantly running.

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Why Is My Heat Pump Freezing Up? A heat pump covered in ice.

Why Is My Heat Pump Freezing Up?

December 23, 2024

Our team at Charlotte Heating & Air regularly gets calls about frozen heat pumps. Though common, a heat pump freeze-up usually means your system’s components are not working correctly. Sometimes you can fix it yourself. But oftentimes, you will need to call a heating, ventilation, and air conditioning (HVAC) professional, like us, as the problem may require a part replacement or complex repair.

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Why Is My Furnace Leaking Water? HVAC tech.

Why Is My Furnace Leaking Water?

December 13, 2024

You just discovered there is a puddle of water on the floor in front of your furnace. What does this mean?

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Why Is the Furnace Pilot Light Going Out? Gas burner flame abstraction long exposure.

Why Is the Furnace Pilot Light Going Out?

December 11, 2024

This issue happens more often than not with older furnaces, and it could be a sign you are ready to upgrade your Charlotte home’s heating and cooling system with a new model. At the 10-year mark, furnaces start to lose efficiency and begin breaking down more frequently.

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What’s That Smell Coming From My Furnace? Photo of a man sitting on his couch, looking out a window seemingly concerned.

What’s That Smell Coming From My Furnace?

November 22, 2024

If your furnace is producing a strange smell, you should always treat it with caution. While the cause for the odor may be benign, it could just as easily be harmful to inhale. When in doubt, always open windows to ensure ventilation, and evacuate your Matthews home.

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Fall HVAC Maintenance. Father In Autumn Garden Gives Children Ride In Wheelbarrow.

Fall HVAC Maintenance

November 11, 2024

Here in North Carolina, we’ve reached the season that makes you say, “Gosh, it’s so dark out. Is it really only six in the evening?” Before the days get too short, remember to check off heating, ventilation, and air conditioning (HVAC) maintenance from your autumn to-do list.

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Why Do I Need a Humidifier in the Fall? A cup of tea in front of a window with autumn view.

Why Do I Need a Humidifier in the Fall?

October 28, 2024

Fall is a beautiful time of the year—but it comes with a drop in humidity levels. If you’re concerned about the humidity change and want to enhance your comfort inside your Charlotte home, installing a humidifier is an excellent option.

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HVAC Technician performing maintenance on a heat pump.

4 Important Heat Pump Maintenance Tips

October 14, 2024

Charlotte Heating & Air understands how important it is for your heat pump to operate at its greatest capacity. We are here to help.

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Ductless system in a living room that needs ductless maintenance.

Ductless Maintenance

September 30, 2024

Ductless units are up to 30 percent less expensive to cool and 60 percent less to heat than traditional systems, according to ENERGY STAR®.

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Need HVAC Service?

Contact the experts at Charlotte Heating & Air.

Call us at 704-330-3177!