“The unit controlling the upper 2 floors stopped running on a 95 degree day. I called Charlotte Heating and Air in the early afternoon. Within 30 minutes, I had an appointment and Caleb and Chris were on site within 3 hours. They diagnosed the issue with in 10 minutes and even checked the other unit to make sure the same issue was not present. This is the first time I have need help since they installed the units, and their service, commitment to the customer, and professionalism were as outstanding on the service side as they were on the installation.”

– Larry A.