Testimonials Articles
“On every level, from office staff to installers, this company consists of professional, knowledgeable, courteous, and dedicated employees. Service was expedient with marked concern for my comfort while suffering loss of AC during a 90 plus degree week. Big shout out to Austin who was in the attic for 5 hours on one of the…
Continue Reading“Very prompt and accurate service, even on a weekend for a new customer! I’m a long-time Kendal Air customer, and now that Ken has left the business I was forced to quickly locate a new HVAC company on a 92-degree weekend day to service my system. How fortunate it was that I located Charlotte Heating,…
Continue Reading“Our gas furnace wasn’t working and we contacted Charlotte Heating and Air. They were very responsive and provided excellent communication throughout the repair process. Matt worked us in and stayed late to provide heat during a cold night. He wasn’t satisfied with the furnace performance and came back the next day to fine tune the…
Continue Reading“Shout out to Caleb. So nice that he was available and willing to take time late on Friday to help me out over the phone. He knew right away what the probable cause of my issue was and walked me through the fix. It worked perfectly. I appreciate tgat customers cannot expect 24/7 service, but…
Continue Reading“I called Charlotte Heating and Air for service for my air conditioner and Drew came out – He was right on time (actually I think he was early)and got right to work. He was extremely knowledgeable, did a thorough check of our entire system and made adjustments as needed. He was kind, courteous and very…
Continue Reading“The unit controlling the upper 2 floors stopped running on a 95 degree day. I called Charlotte Heating and Air in the early afternoon. Within 30 minutes, I had an appointment and Caleb and Chris were on site within 3 hours. They diagnosed the issue with in 10 minutes and even checked the other unit…
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